Shipping policy
At Narmada Herbals And Biotech, we are committed to delivering your Herbal/Ayurvedic products in the safest, fastest, and most reliable manner. Please review our shipping policy below:
1. Shipping Coverage
- We ship orders across India (and internationally, if applicable).
- Delivery locations depend on courier service availability.
2. Processing Time
- Orders are processed within 1–2 business days of confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Timeline
- All the products which are purchased will be delivered in 5-7 working days.
4. Shipping Charges
- Free Shipping on orders above ₹999.
- A standard shipping fee of ₹99 applies to orders below the minimum value.
- International shipping charges are calculated at checkout.
5. Order Tracking
- Once shipped, customers will receive an email or SMS with tracking details.
- Tracking updates depend on the courier partner.
6. Packaging & Safety
- All products are securely packed to maintain quality, freshness, and safety.
- Being natural/herbal products, special care is taken to protect items from heat, moisture, and damage during transit.
7. Delays
- Delivery times are estimates; actual delivery may vary due to courier delays, unforeseen circumstances, or customs checks.
- We are not responsible for delays caused by natural calamities, strikes, or courier issues beyond our control.
8. Wrong/Incomplete Address
- Customers are requested to provide accurate and complete delivery addresses.
- We are not liable for delays or non-delivery due to incorrect address details.
9. International Shipping (if applicable)
- Customs duties, import taxes, or additional charges (if any) are the buyer’s responsibility.
- Regulations for importing Herbal/Ayurvedic products vary by country; please check local laws before ordering.
10. Contact Us
For any shipping-related queries, please contact us at:
Company Name: Narmada Herbals And Biotech
Email: narmadaherbals60@gmail.com
Phone: +91 94254 75337